Certified KRA eTIMS Integrator
Every sale filed. Automatically.
Retaela files your invoices through eTIMS the moment you make a sale, and sends back your official signed receipt. No ETR machine. No manual filing. No penalties.
Built for Kenyan retailers, merchants, and accountants who want to stay compliant without the complexity.
500+
Businesses
2M+
Invoices filed
Zero
tax penalties
Receipt signed & stored, just now
500+
Businesses already on Retaela
2M+
Invoices filed successfully
< 1 sec
From sale to official confirmation
99.9%
Uptime, we never go down on you
The problem we solve
Staying compliant used to mean
hours of extra work every week.
VAT-registered businesses in Kenya must file every invoice through eTIMS, in real time. Most merchants struggle with this alone. Retaela removes the burden entirely.
The old way
Queuing at Times Tower to sort out filings
Expensive ETR machines that break down
Paying an accountant to do manual data entry
Forgetting to submit and getting fined
Spending hours reconciling invoices at month-end
Panic every time tax rules change
With Retaela
Every sale filed automatically
Works from any phone, tablet, or computer
Receipts signed and stored in under a second
Zero missed submissions, ever
Monthly VAT report ready in one click
We track tax rule changes so you don't have to
How it works
Up and running in under a day
No technical knowledge needed. Our team walks you through every step.
Sign up and connect
Create your Retaela account, enter your business PIN, and you're verified. Takes about 5 minutes, no paperwork, no queuing at Times Tower.
Tell us about your business
Add your products or services. Retaela registers them using the correct tax codes. You only do this once.
Sell, we handle the rest
From the moment you make a sale, Retaela files it, gets your signed receipt, and stores everything. You stay 100% compliant automatically.
What Retaela does for you
Everything taken care of, so you can focus on your business
Every sale is filed automatically
When you complete a sale, Retaela files it instantly and gets a signed receipt back, no manual filing, no ETR machine, no paperwork.
Your products registered correctly
Retaela registers each of your goods and services using the correct tax codes. You never have to worry about using the wrong tax category.
Always up to date with tax rules
Tax rules update from time to time. Retaela handles every change automatically so your business stays compliant without you lifting a finger.
Refunds and credit notes, handled
Need to cancel or refund an invoice? Retaela issues the correct official credit note on your behalf, properly, the first time.
Instant alerts for every transaction
Get notified the moment a sale is officially confirmed, or if anything needs your attention. Stay in control without checking a dashboard all day.
Manage all your branches from one place
Running more than one outlet? Retaela keeps all your branches compliant under one account, same dashboard, separate records for each location.
Reports you can actually use
Pull your monthly VAT totals, invoice history, and filing records in one click. Hand them straight to your accountant or tax agent.
Your records are always safe
Every invoice is stored securely and can be retrieved any time, whether for a tax audit, an internal review, or a client query months later.
Who it's for
Built for Kenyan businesses of every size
For Retailers & Shop Owners
Run your business. Let Retaela handle compliance.
You focus on serving your customers. Retaela files every sale automatically, gets your signed receipt back, and keeps your records straight, with zero manual work from you.
Get started freeFor Accountants & Tax Agents
Manage all your clients from one dashboard
Stop chasing clients for their invoices. Retaela gives you a single place to oversee eTIMS submissions, VAT totals, and compliance status for every business you manage.
See how it works
For Growing Businesses
Scale without worrying about compliance
More sales, more branches, more products, Retaela grows with you. Multi-location support, unlimited invoices, and a team that knows tax compliance inside-out ready to help.
View plans
Certified KRA eTIMS Integrator
Retaela is an officially certified eTIMS 3rd-party integrator. Your submissions are recognised by the tax authority, guaranteed.
Under 1 second
From the moment you record a sale, it is filed in under a second. Receipt signed and stored before the customer leaves.
Always watching
Our systems monitor every submission 24/7. If anything goes wrong, we catch it and fix it before it becomes your problem.
Pricing
Simple pricing. No surprises.
Start free and upgrade when you're ready. All prices in KES, billed monthly.
Starter
Try it out with no risk
Free
- Up to 100 invoices/month
- Test environment included
- Full platform access
- Email support
- Live filing
- Instant alerts
- Priority support
Growth
For businesses going live
KES 4,999
/mo
- Live filing
- Up to 10,000 invoices/month
- Instant transaction alerts
- Product registry
- Priority email support
- Full dashboard
Scale
For large or multi-branch operations
KES 14,999
/mo
- Unlimited invoices
- Multi-branch management
- Dedicated account manager
- Custom onboarding help
- 99.9% uptime guarantee
- White-label option
Need a custom plan for a large business or accounting firm? Get in touch
Questions & answers
Things people ask us
Do I really need eTIMS?
Yes, if your business is VAT-registered in Kenya, the tax authority requires you to file every sale electronically through eTIMS. Businesses that don't comply face fines and potential deregistration. Retaela makes it painless.
I'm not technical. Can I still use Retaela?
Absolutely. Retaela is built for ordinary business owners, not just tech teams. If you can use WhatsApp, you can use Retaela. Our onboarding team will walk you through setup at no extra cost.
Do I need to buy any hardware or special equipment?
No. Retaela is entirely online, no ETR machine, no special printer, no hardware at all. It works from your phone, tablet, or computer.
What if the tax authority's system is down? Do I lose my sales data?
Never. Retaela saves everything on our side and automatically resubmits officially as soon as they are back online. Your records are always safe.
I have three shops. Can one account cover them all?
Yes. The Scale plan supports multiple branches. Each location has its own records, but you manage everything, invoices, products, reports, from one login.
How long does it take to set up?
Most businesses are fully set up and submitting live invoices within one business day. Our onboarding team is available to help at every step.
What happens if I get a tax audit?
Retaela stores every invoice, receipt signature, and submission record. You can export your full compliance history in minutes, exactly what auditors ask for.
Start today, it's free
Stop worrying about tax filing.
Start focusing on your business.
Join 500+ Kenyan businesses who've handed their eTIMS compliance to Retaela. Free to start, no credit card needed, and our team will help you get set up.